Frequently Asked Questions — We Have Answers
Membership & Billing
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You can start your subscription by visiting our Membership Plans page. Choose between our Reader, Collector, or Founding tiers to unlock full digital access and the quarterly print edition.
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We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. All transactions are processed securely through our payment partner.
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Yes. You can upgrade, downgrade, or cancel your subscription at any time directly from your account dashboard. Your access will continue until the end of your current billing cycle.
Print & Shipping
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Our print issues ship within 3–5 business days of the release date. You will receive a tracking notification via email as soon as your magazine leaves our warehouse.
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We currently ship to the United States, Canada, the United Kingdom, Australia, and most of Western Europe. International shipping rates apply and are calculated at checkout.
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Absolutely. We use 100% recycled paper stock for our pages and soy-based inks for printing. We encourage you to recycle your issues once you’ve finished reading them.
Reading on Screen
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Yes. Our digital platform is fully responsive and works beautifully on iOS, Android, and desktop browsers. You can access your archive from anywhere in the world.
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While we don't have a standalone app in the App Store or Google Play, our mobile-optimized website provides a native-app-like experience with offline reading capabilities for subscribers.
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Yes, digital subscribers can download PDF versions of every issue to their device for offline reading.
Our Stories
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We are always looking for authentic, well-researched stories. Please send pitches to our submissions inbox at submissions@nexamom.com. We read every submission, though due to the volume we cannot respond to all pitches individually.
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Yes. We believe in compensating writers fairly for their time and expertise. Rates vary by project and contributor status, but we never pay by "exposure."
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Every piece of journalism we publish undergoes rigorous fact-checking by our editorial team. We prioritize accuracy and transparency in all our reporting.
Community Gatherings
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Virtual events are included with all membership tiers. In-person events are free for Collector and Founding members, while Reader members receive a discounted rate.
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Once you register for an event, you will receive a unique link via email 24 hours prior to the start time. You can join from any device with a web browser.
Still Have Questions?
Our dedicated support team is here to help. We typically respond to all inquiries within 24 hours on business days.